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Mintzberg managerial roles

a) Interpersonal
b) Informational
c) Decisional
d) All of the above

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Final answer:

Mintzberg's managerial roles are divided into interpersonal, informational, and decisional, addressing different aspects of management within an organization. Assessing a manager's effectiveness involves observing how they balance these roles amidst challenges and how it influences employees. Understanding these roles is important for evaluating a manager's impact on work relations and employee development.

Step-by-step explanation:

Henry Mintzberg's managerial roles are a seminal concept that categorizes the key activities and behaviors that managers demonstrate within an organization. The question refers to the different types of managerial roles that Mintzberg identified in his management theory. These roles are categorized into three groups:

Interpersonal: These roles include being a figurehead, leader, and liaison. Managers interact with people inside and outside of the organization to maintain relationships beneficial to the company.
  • Informational: In these roles, managers act as monitors, disseminators, and spokespersons. They collect, process, and disseminate information to support the operations and strategy of the organization.
  • Decisional: Decisional roles encompass entrepreneurs, disturbance handlers, resource allocators, and negotiators. Managers make significant decisions that affect the organization's direction and resources.

When considering the effectiveness of a manager, it's important to assess how well they balance these roles, particularly in light of the challenges that come with management such as work overload, conflict, ambiguity, and difficult work relationships.

In addition, one's perception of a manager can be influenced by the normative pressures such as described by informational social influence, where individuals are more likely to rely on others when the answers are unclear or when the group has expertise. When it comes to leadership styles within groups, communication patterns can vary depending on whether the style is authoritarian, democratic, or laissez-faire. Lastly, the power and authority of a manager is pivotal in influencing employee career growth and job satisfaction, highlighting the importance of building a positive and productive relationship with one's manager.

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