Final answer:
Sally, the manager of a fast-food outlet, is engaged in environmental scanning by identifying potential future problems like the outlet's proximity to a school and concerns over childhood obesity. She is also undertaking contingency planning by preparing for alternatives in a crisis.
Step-by-step explanation:
In the scenario provided, Sally, the manager of Grubb It, a fast-food outlet, is actively assessing potential future challenges that could impact the business and is also preparing alternative plans to address these potential issues. Sally is exhibiting behaviors related to environmental scanning, which involves looking out for trends, events, or emerging issues that could affect the organization. Additionally, her actions of mapping out alternatives in case identified trends become problematic indicate that she is also engaged in contingency planning. Given the concern over the outlet's proximity to a school due to rising awareness of childhood obesity, Sally is preemptively analyzing and preparing for future business risks that are detected in her environmental scan. The combination of recognizing threats and preparing possible solutions is at the heart of strategic risk management within a business context.