Final answer:
True, client rapport is essential in establishing a positive and trusting relationship with clients, which is crucial for business success. The tone used in communication significantly impacts building rapport and promotes credibility.
Step-by-step explanation:
True, client rapport is a key characteristic in establishing a relationship with your clients. Building a strong rapport helps in creating a positive and trusting relationship, which is fundamental for business success. The tone you choose in your communication plays a significant role in building this rapport. It can help your audience feel more connected to you and fosters a sense of trust. This connection promotes your credibility and supports the integrity of the message you are trying to convey. Hence, client rapport should not be underestimated as it is vital in ensuring ongoing business and customer satisfaction.