Final answer:
Better Bodies, a national chain of gyms, can achieve a competitive advantage through personalized fitness plans, virtual classes and training, and data-driven marketing.
Step-by-step explanation:
Better Bodies, a national chain of gyms, can apply information services to achieve a competitive advantage through several strategies:
- Personalized fitness plans: By utilizing information services, Better Bodies can collect data on members' fitness goals, preferences, and progress. This information can be used to create personalized fitness plans, offering a unique and tailored experience that differentiates it from other gyms.
- Virtual classes and training: Better Bodies can leverage information services to offer virtual fitness classes and training sessions. With the right technology infrastructure and skilled trainers, this can attract and retain members who prefer the convenience and flexibility of working out from home.
- Data-driven marketing: By analyzing data collected through information services, Better Bodies can gain insights into customer behavior and preferences. This information can be used to develop targeted marketing campaigns, offering relevant promotions and incentives to attract and retain customers.