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A nurse manager is reviewing the stages of conflict resolution with the staff nurse. The nurse manager should instruct the staff to expect the stages of the conflict with her in which order?

Option 1: Collaboration, Compromise, Avoidance
Option 2: Accommodation, Confrontation, Resolution
Option 3: Recognition, Clarification, Solution
Option 4: Denial, Escalation, Negotiation

User Mix
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Final answer:

The correct order of conflict resolution stages a nurse manager should teach the staff is recognition, clarification, and solution. This process promotes understanding and resolving conflicts in a constructive manner that benefits all parties involved.

Step-by-step explanation:

The nurse manager should instruct the staff to expect the stages of conflict resolution in the order of recognition, clarification, and solution. This approach aligns with the effective management of conflicts and ensures an understanding of the situation before working towards a resolution. Recognition involves identifying that there is a conflict. Clarification entails discussing the differences and understanding each other's perspectives. Finally, reaching a solution involves finding an amicable way to resolve the conflict that ideally meets the needs of all parties involved.

The mentioned approach encourages direct engagement with the problem while promoting respectful communication and active listening. It is essential for maintaining a positive working environment and ensuring that conflicts become opportunities for growth and improvement rather than leading to negative outcomes like stress or diminished team morale.

User Aniket Singh
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