Final answer:
The use of information systems is typically designed to enhance operations by streamlining processes and improving efficiency, leading to improved productivity and quality.
Step-by-step explanation:
The use of information systems in achieving excellence in operations can result in various outcomes. When implemented effectively, these systems can streamline processes, manage data efficiently, and improve decision-making. Consequently, this often leads to improved productivity and quality, as information systems enable businesses to operate more efficiently and can enhance the coordination of various operational tasks. In contrast, options such as increased operational inefficiencies, decreased customer satisfaction, and higher maintenance costs are generally viewed as potential drawbacks rather than intended outcomes.
In reference to the choices provided, the most fitting answer is that the use of information systems in achieving excellence in operations can result in improved productivity and quality (C), aligning with the intended positive aspects of implementing such systems, which are to increase productivity and efficiency in the operations of a bureaucracy or a business.