In order to find the confidence interval, follow these steps:
1. calculate the "p-hat" value, we can calculate it by dividing the number of people that said they have started paying bills online by the total number of people, like this:
p-hat = 1422/2767 = 0.51
2. Calculate the margin of error.
The margin of error "ME" is given by the following formula:
Where n is the sample size (2767 in this case) and z is the z-score value. The z-score is tabulated and it depends on the value of the confidence percentage, in this case we have a 99% confidence and the z-score is 2.5758 for this value, then we get:
3. Add and subtract the ME from the p-hat value, like this:
The confidence interval is determined by subtracting and adding the ME to the p-hat, then we get:
CI = (0.51 - 0.024, 0.51 + 0.024) = (0.486, 0.534)
Then, a 99% confidence interval for the population proportion is (0.486, 0.534)