Question

Suppose you are management person of your service desk company, and you need to make service desk goals that will support the service desk’s mission?

Answer 1

To support the service desk's mission as a management person, you can read about the company, set SMART goals, and maximize your first year on the job.

Step-by-step explanation:

As a management person of your service desk company, it is important to set service desk goals that support the service desk's mission. To do this, you can:

1. Read everything you can about the company to understand its priorities and goals.
2. Set SMART goals for yourself, breaking them down into specific and measurable steps toward meeting those goals.
3. Maximize your first year on the job by setting milestones and goals related to excelling in your role, meeting goals, and developing industry knowledge and skills.

By understanding the company's goals, setting specific and measurable goals for yourself, and actively working towards those goals, you can support the service desk's mission and contribute to the success of the company.