Question

What is the use of registration card in front office department of hospitality industry

Answer 1

Every business which has multi-departments should have a front office or a reception to receive the visitors. It is said that front office department is the face of the organization, as well as the voice of a business. Regardless of the rating of the hotel or the hotel type, the hotel has to have a front office as it is the most important and the first visible department of an organization.

Step-by-step explanation:

Answer 2

After the guest arrives at the hotel, the front desk agent creates a guest registration record in order to collect important guest information like full name, address, date of birth, email, telephone number, company name, passport and visa details etc.