Question

Which of the following responses by the physician would best indicate that the unit has a culture of safety?

1) "Don't blame the pharmacist for a mistake that you made."
2) "Pharmacy always takes way too long - and patients are hurt because of it. I think we should talk to the nurse manager about this."
3) "When I put in a 'stat' order I expect that it will be done within 30 minutes or less. Why did you wait until I asked you about the antibiotic to do something about it? This patient is really sick."
4) "I know it has been a crazy day. I can call the pharmacy. If you are having trouble getting something done in a timely manner, please tell me."

Answer 1

The best indication of a culture of safety in the provided responses is when the physician offers support and encourages communication, highlighting the importance of teamwork and acknowledging potential system issues.

Step-by-step explanation:

The question relates to the aspects of a culture of safety in healthcare facilities, particularly in interactions between physicians and other healthcare staff such as pharmacists and nurses. A culture of safety entails open communication, mutual respect, and the shared goal of minimizing harm to patients. Among the provided responses, the one that would best indicate a culture of safety is: "I know it has been a crazy day. I can call the pharmacy. If you are having trouble getting something done in a timely manner, please tell me." This response signifies that the physician is willing to support the staff, encourages open communication about issues that could affect patient safety, and acknowledges external factors affecting the situation.