Final answer:
The mission statement should include directions, premises, values, and purpose, but it should not include tactics, as these are specific strategies used to achieve the goals stated in the mission. The correct option is d) Tactics.
Step-by-step explanation:
A mission statement typically includes the organization's purpose, values, premises (beliefs or principles), and directions (strategic objectives).
Tactics, on the other hand, are specific actions or strategies implemented to achieve goals and objectives and are not typically part of a mission statement.
Therefore, the correct option is (d) Tactics, as mission statements focus on broader aspects like purpose, values, and strategic direction rather than specific tactics or methods.