Final answer:
The correct steps in the listening process are receiving, evaluating, responding, and attending, while ignoring is not a part of active listening.
Step-by-step explanation:
The four steps one completes while listening are receiving, evaluating, responding, and attending. Ignoring is not a part of the active listening process. Active listening is crucial as it helps in building rapport, understanding, and effectively engaging in conversations and discussions. When we listen actively, we focus on the speaker's words and emotions, evaluate the content, and respond appropriately, confirming our understanding and interest in the dialogue.