Question

What are the advantages of observation?

1) You always see people acting normally.
2) You are likely to see lots of situations in which exceptions are handled.
3) You may see the way things really are instead of the way management and/or documentation presents them.
4) The Hawthorne effect enhances your results.
5) You may observe events that would not be described to you by anyone.

Answer 1

Observation has advantages including seeing people acting normally, observing situations where exceptions are handled, perceiving reality, incorporating the Hawthorne effect, and witnessing events not described by others.

Step-by-step explanation:

Observation has several advantages:

1. You can see people acting normally: By observing people in their natural environment, you can get a more accurate understanding of how they behave without any external influence.
2. You can see situations where exceptions are handled: When observing, you are likely to come across various situations where exceptions are being handled, providing valuable insights into problem-solving and decision-making.
3. You may see the way things really are: Observation allows you to perceive reality as it is, without any bias or distortion that may arise from management or documentation.
4. The Hawthorne effect enhances your results: The Hawthorne effect refers to the phenomenon where people change their behavior because they know they are being observed. This effect can enhance the accuracy and validity of your observations.
5. You may observe events that would not be described to you: By observing, you have the opportunity to witness events that might not be communicated to you by others, providing unique insights and information.