Final answer:
The statement is true as technology allows for telecommuting, enabling many customer-service jobs to be performed from home, offering remote work and flextime options that alter traditional work environments.
Step-by-step explanation:
The statement that technology allows workers to work independently from home, and therefore many customer-service related jobs are done in a home instead of an office, is true. Various factors have led to a broadening of the job market and the flexibility of where and how jobs are performed. With the rise of the Internet and technology, jobs that once required a physical presence at an office can now be done remotely, which includes customer service roles. This change is due to the accessibility of telecommuting options offered by many companies, which allow employees to work from locations outside of the traditional office space.
Technology has indeed promised to save time; however, it sometimes fails to fulfill this promise. Regardless of the technical hiccups, technology has fundamentally altered the traditional workplace, allowing for flexible working arrangements such as remote work and flextime. These options can lead to increased job satisfaction and work-life balance by providing employees with the ability to work during different parts of the day and spend time with their families. This transformation of the workspace can be seen in the variety of environments where telecommuting takes place, from home offices to locations fitting the lifestyles of the workers.