Final answer:
The statement that an effective Food Safety Program should have documented processes for various customer and food safety practices is true, as these components are essential for preventing foodborne diseases and maintaining standards.
Step-by-step explanation:
An effective Food Safety Program should indeed have documented processes for customer service, information privacy, complaints handling, and cleaning and sanitising. This statement is true because these aspects are critical for ensuring overall food safety and maintaining public trust. Clear procedures for handling customer interactions and complaints ensure that any issues related to food safety are promptly and effectively addressed. Similarly, information privacy is crucial to protecting personal data, while cleaning and sanitising processes are necessary to prevent contamination and the spread of foodborne illnesses. Proper documentation of these practices helps to standardize operations and provides a framework for continuous improvement.
The foodborne diseases usually result from improper handling, preparation, or storage of food. The three main ways that food becomes contaminated are through poor hygiene, cross-contamination, and failure of temperature control. To prevent the transmission of foodborne diseases at home, it is essential to follow good food safety practices, such as regular hand washing, maintaining the correct refrigerator temperature, and sterilization and canning procedures, which have significantly reduced the incidence of certain illnesses like botulis.