Final answer:
The main drivers of hyper-competition are globalization and new communications and information technology.
Step-by-step explanation:
The main drivers of hyper-competition are globalization and new communications and information technology. These forces have contributed to increased competition among firms by allowing consumers to order products from anywhere in the world and enabling buyers and suppliers to connect globally through business-to-business websites. This has intensified the degree of competition faced by local retail businesses and business supplies markets.