Final answer:
A Solution Team Associate should perform ITIL in instances where there is a need to manage IT services effectively and align them with the needs of the organization.
Step-by-step explanation:
A Solution Team Associate should perform ITIL (Information Technology Infrastructure Library) in instances where there is a need to manage IT services effectively and align them with the needs of the organization. ITIL is a framework that provides best practices for IT service management (ITSM).
For example, a Solution Team Associate may use ITIL practices when implementing a new system or application to ensure it is properly tested, documented, and transitioned to production. They may also use ITIL to handle incident management, problem management, and change management processes to minimize disruptions and improve service quality.
In addition, ITIL can be applied in situations where there is a need for continual improvement of IT services, such as identifying and implementing service level improvements or optimizing IT processes to increase efficiency.