Final answer:
The statement "If the customer is an active-duty service member select MLA" is false.
Step-by-step explanation:
The statement "If the customer is an active-duty service member select MLA" is false. MLA stands for Modern Language Association, which is a formatting style commonly used in English and humanities subjects for citations and references. The customer being an active-duty service member does not determine the appropriate formatting style for their work. The choice of formatting style would depend on the subject and requirements of the assignment.