Final answer:
A knowledge management program would be particularly beneficial for a company with many employees nearing retirement, as it would help capture and transfer their knowledge to newer employees, thereby improving human capital and ensuring the organization's resilience.
Step-by-step explanation:
In which scenario would having a knowledge management program be beneficial to an organization? A company's workforce that has a large percentage of employees nearing retirement age would benefit greatly from a knowledge management program. The situation highlights the necessity of capturing and distributing the valuable knowledge and expertise that these veteran employees possess before they retire. Such a program supports the improvement of human capital by preserving institutional knowledge and facilitating the transfer of skills and information to newer employees, ensuring business continuity and maintaining a competitive edge.
Furthermore, a knowledge management program can aid in increasing education and the development of skills within an organization. It typically includes creating systems and practices for knowledge sharing, which can help in seamlessly transitioning new employees into their roles, promoting efficiency and innovation within the company.
Lastly, incorporating elements like organizational charts can help employees understand their role within the company structure, thereby enhancing collaboration and operational understanding across the organization.