Final answer:
Providing counseling and coaching is likely to increase an employee's self-efficacy according to expectancy theory. This increase in self-belief can lead to improved resilience, motivation, and ability to handle challenges, thereby enhancing overall career success.
Step-by-step explanation:
According to expectancy theory, providing counseling and coaching to an employee who lacks self-confidence is most likely to increase the employee's sense of self-efficacy, which is their belief in their own capacity to complete a task. This concept of self-efficacy, articulated by Albert Bandura, plays a crucial role in motivating behavior, as motivation is derived from expectations about the consequences of our behaviors. When employees believe in their capabilities, they are more likely to engage in challenging tasks and persevere through setbacks.
Counseling and coaching can help by creating positive reinforcements and addressing any negative self-perceptions the employee may have about their abilities or performance. Through such support, an employee’s resilience can be bolstered, enhancing their career success and contributing to higher job satisfaction. This is particularly important because feelings of vulnerability to stress and perceived risks can negatively impact job satisfaction, whereas a positive attitude can enhance it.