Final answer:
To manage an uncooperative group member, stay calm, listen actively, and use open-ended questions to facilitate dialogue. If necessary, mediation may be sought. Flexibility, resourcefulness, and a clear commitment to group objectives can foster better cooperation.
Step-by-step explanation:
When dealing with an uncooperative group member, my strategy involves several steps to try and bring about cooperation in a constructive way. Firstly, it is important to remain calm and approach the situation with a mind towards conflict resolution. Choose your words carefully to avoid exacerbating the situation. Listen actively to the uncooperative member, showing respect for their viewpoint, which can sometimes defuse tension and lead to better understanding.
Asking open-ended questions can help to understand their perspective and encourage participation without directly confronting the individual. It's essential to focus on the common goal and problem-solving rather than placing blame. If direct discussion doesn't yield results, it may be necessary to involve a mediator or authority figure, like a supervisor or HR department, who can facilitate finding a solution or implementing consequences for lack of cooperation if needed.
Finally, be willing to remain flexible and go above and beyond when necessary to maintain the progress of the group project. Being resourceful, seeking feedback, and showing a commitment to the group's objectives can often encourage even the most reluctant team member to participate more fully.