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Why people do not communicate under high pressure at work

User Donglinjy
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Final answer:

Under high pressure at work, communication can be hindered by the absence of social support, workload overload, excessive paperwork, a lack of positive feedback, and the complexity of tasks. Cultural and individual factors also affect communication styles, potentially leading to misunderstandings. Careful post-conflict conversations can help repair communication channels.

Step-by-step explanation:

People may not communicate effectively under high pressure at work due to several barriers. These can include a lack of social support, which is known to reduce physiological responses to stress, such as high blood pressure in challenging situations. When social support is absent, individuals may become more anxious and hesitant to communicate.

Additional factors such as excessive paperwork, workload overload, and a lack of positive feedback can contribute to a stressed atmosphere that suppresses open communication. Furthermore, complex and difficult tasks can increase a person's motivation to contribute, but this can be overshadowed by a sense of overwhelming pressure or anxiety that impedes effective communication.

Verbal communication nuances, cultural influences, gender, age, and individual personality traits also play a role in communication styles. For instance, finding the right balance between direct and indirect communication can be challenging in high-pressure situations, leading to potential misunderstandings or conflicts. On top of this, issues such as unsafe work environments, dealing with bureaucracy, and a sense of overwhelming personal responsibility for clients or tasks can hinder clear and open communication.

Finally, it is worth noting that positive post-conflict conversations that carefully consider word choice and the way questions are framed can act as a bridge to repair damaged lines of communication, leading to greater mutual understanding and a more supportive work environment.

User Girasquid
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