Question

Ephrath works in a bulb manufacturing company. Each bulb, which is manufactured, is of standard size and quality. Further if there is any unrequired type of bulb manufactured then its production is stopped. Last month when the company came to know that 10-watt bulbs were no more liked by customers, their production was stopped. She works in the purchase department. Her job is to purchase the filaments required to make bulbs. This time when she purchases the filament, she gets the instruction from the seller that some special care needs to be taken in the first hour of fixing the filaments inside the bulb. Ephrath knows this information should be given immediately to the production department before the assembling process starts. However, he finds that his company’s policies only allow her to give the message to her immediate boss who will further pass this message to his boss. The passing of this message will continue till it reaches the desired person in the production department.Which technique of management is followed here?

1. Technique of management: Hierarchical communication
2. Principle of management: Chain of command
3. Option available to Ephrath: Ephrath can convey the information to her immediate boss, who will further pass the message to higher-ups until it reaches the desired person in the production department.
4. None of these

Answer 1

Ephrath's company employs a hierarchical communication structure known as the chain of command, which ensures information is passed through the levels of authority for organizational efficiency.

Step-by-step explanation:

The management technique being followed in Ephrath's bulb manufacturing company is the chain of command. This technique is part of a wider concept known as the hierarchy of authority, which assigns each individual or office to a position within the organization where they are responsible to and must answer to their superiors. In Ephrath's case, she must follow the protocol by conveying important information to her immediate boss, who will then pass it along through the hierarchical levels until it reaches the desired person in the production department. This hierarchical communication structure is seen as critical within the industrial model to maintain efficiency and ensure that organizational procedures are followed.