Final answer:
When a customer wants to print their own return label after an auto XO has been processed, the order should be left in a 'Pending' status. This allows for tracking and completion of the return process until the original item is received and processed by the fulfillment center.
Step-by-step explanation:
If a customer wants to print out their own return label after an auto XO (exchange order) has been processed, the order should typically be left in a 'Pending' status. This allows for any further necessary actions by the customer service team to be tracked and completed before the order is finalized. The status 'Pending' also indicates that the return process is not yet complete.
The customer will need to use the return label to send back the original item, and once the item is received and processed by the fulfillment center, the status can then be updated to reflect the completion of the return process. It is important to ensure that accurate tracking is in place to monitor the shipment and return of goods to provide both the customer and the business with transparency and to facilitate any potential issues that may arise during the return process.