Final answer:
Managers must determine how the work will be done by those who perform each job as part of effective job design. Through job analysis and understanding of KSA's, managers align job roles with organizational goals to improve performance. Their influence extends to fostering employee development and job satisfaction which impacts the overall success of the organization.
Step-by-step explanation:
In order for job design to be effective in improving an organization's performance, managers must first understand the role that each job plays in the organization as it relates to competitive advantage. The correct approach for managers to ensure job design contributes to an organization's performance is to determine how the work will be completed by employees who perform each job. This involves conducting a job analysis and identifying the necessary tasks and KSA's (Knowledge, Skills, and Abilities) that are crucial for the job. Managers must align these factors with the organization's goals and strategies to foster a productive environment. It's also essential for managers to support employee development and satisfaction, as their power and authority can significantly influence job satisfaction.
Modern businesses, whether as simple as a restaurant or as complex as a manufacturing factory, involve a range of job classifications and roles that contribute to the overall functionality of the business. Understanding the division of tasks and how each job classification contributes to the business's success is a key managerial responsibility that can ultimately impact customer satisfaction. Managers play a crucial role in guiding and managing employees through skill development, performance appraisal, and forming a robust relationship, all of which contribute to the employee's growth and the organization's success.