Question

Create a role-play script that depicts the following: A sales call that is properly planned

Answer 1

The question asks for a role-play script of a well-planned sales call. The script should detail each step of the call and include stage directions for the salesperson's delivery, with attention to vocal techniques, body awareness, and cultural considerations. A practice session and feedback are essential for refining delivery.

Step-by-step explanation:

Context of the Sales Call:

• The salesperson has researched the potential client’s business needs.
• The call is scheduled at a mutually convenient time.
• The objective is to introduce a new product that suits the client's needs.

Script Outline:

1. Greeting and Introduction
2. Establishing Rapport
3. Identifying Client Needs
4. Presenting the Product
5. Handling Objections
6. Closing with a Call to Action
7. Setting Up a Follow-up Meeting

During the call, stage directions suggest how the salesperson can use vocal techniques and body awareness to enhance the delivery. The salesperson should also be culturally aware to adapt the approach according to the client's cultural background. A practice session with feedback is recommended to refine delivery before the actual sales call.