Final answer:
The statement about active listeners is false, as true active listening requires full attention and thought before responding. For the central route to persuasion to be effective, the audience must be analytical and motivated.
Step-by-step explanation:
Active listeners do not necessarily think about what they are going to say when the speaker is finished. This is false. True active listening involves paying full attention to the speaker, processing the information being communicated, and considering it thoughtfully before formulating a response or an opinion. Thinking ahead to what to say next can lead to missing vital information and not fully understanding the speaker's message.
Regarding the central route to persuasion, for it to be effective, the audience must be both analytical and motivated. This corresponds to option (a). The central route to persuasion relies on an engaged audience that carefully scrutinizes and thoughtfully considers the arguments and evidence presented. It is most effective when the audience is motivated to process the information and has the ability to think critically about what is being presented to them.