Final answer:
To evaluate the effectiveness of the Future Leader Program, Jill Leonard Tavello can use metrics such as the annual cost of the program, the success rates of individuals promoted, organizational profitability, and turnover rates for participants. these metrics align with established evaluation methods and highlight the importance of stakeholder engagement.
Step-by-step explanation:
If Jill Leonard Tavello, the Vice President of Culture and Communication for Stew Leonard's, wanted to track the effectiveness of the Future Leader Program at Stew Leonard's, she could consider several metrics. Based on research and the lessons learned from case studies, the following metrics would be effective for Jill to analyze the success of the program:
- Annual cost of the program: This will help determine the financial sustainability and ROI of the program.
- Success rates of individuals promoted: Gauging the advancement of participants post-program can indicate its effectiveness in leadership development.
- Organizational profitability: Assessing whether there's a correlation between the program and the company's financial performance.
- Turnover rates for individuals that go through the program: Observing if the program influences employee retention rates positively.
These metrics align with the types of measurement highlighted in a 2003 study by Arthur, Bennett, Edens, and Bell, which include immediate response, learning outcomes, behavioral measurement, and results such as productivity and profits. moreover, case studies suggest that evaluation success depends on stakeholder participation, indicating that Jill should ensure all relevant stakeholders are engaged and informed throughout the evaluation process of the Future Leader Program.