Final answer:
According to the Thomas/Kilmann model, the option that leads to win/win resolution of conflicts is the 'collaborating' style.
Step-by-step explanation:
According to the Thomas/Kilmann model, the option that leads to win/win resolution of conflicts is the 'collaborating' style.
This style involves both parties working together to find a mutually beneficial solution. It requires open communication, active listening, and a willingness to understand the other person's perspective.
For example, in a workplace conflict, collaborating would involve discussing the issue, brainstorming ideas, and finding a solution that meets the needs of both individuals involved.