Question

Regina, owner and operator of a small restaurant, believes that her most important task as manager is establishing goals for the restaurant and deciding what must be done to achieve them. This involves which of the following aspects of what managers do?

Answer 1

Regina's primary managerial tasks involve goal setting, task division, and strategic planning to achieve the restaurant's objectives. Additionally, her role includes maintaining positive internal customer service, providing resourcefulness, and fostering professionalism.

Step-by-step explanation:

Regina, the owner and operator of a small restaurant, focuses on establishing goals for the restaurant and deciding what must be done to achieve them. This managerial duty encompasses aspects such as task division, goal setting, and strategic planning. Restaurants, even on a small scale, involve a range of jobs including chefs, kitchen help, servers, greeters, and janitors. A manager coordinates all these roles and further maintains economic connections with suppliers, which is essential for the restaurant's operations. The process of setting achievable and appropriate goals and planning how to make these goals come true represents a substantial part of a manager's responsibilities.

Viewing the manager as an important internal customer, providing exceptional customer service to them through professionalism and resourcefulness is also essential. This approach not only garners positive feedback but can also lead to increased job satisfaction and new opportunities within the managerial role.