Final answer:
Support problems can indeed arise from insufficient training or neglecting to read the PC documentation, making it true that these factors contribute to user issues.
Step-by-step explanation:
It is true that some support problems occur because users are poorly trained or do not read the documentation that came with their PC. Lack of training or not utilizing the provided manuals and help files can lead to a misunderstanding of how the software or hardware functions, which in turn, results in support issues. It is important for users to be familiar with the documentation and seek proper training where necessary to minimize these kinds of problems and enhance their computing experience.