Final answer:
Internal claim audits in a company often involve the Finance department due to their expertise in financial records and processes. Operations personnel can offer insights into operational efficiencies, and Human Resources may ensure compliance with company policies and proper employee training.
Step-by-step explanation:
In addition to claims personnel, internal claim audits in a company may also involve personnel from other departments that can bring a diverse perspective and skill set to the auditing process. One such department is Finance. Finance professionals, such as accountants and auditors, are accustomed to dealing with numbers, financial records, and processes, making them relevant for reviewing financial aspects of claims.
Personnel from Operations may also be involved in internal claim audits. They have a deep understanding of the day-to-day running of the business and can offer insights into operational efficiencies and the potential for fraudulent activities. Lastly, Human resources (personnel, training) can play a role in handling aspects related to the workforce, such as ensuring that the claims process adheres to company policies and that employees are adequately trained to manage claims effectively.
While Marketing and Healthcare professionals would not typically be involved in claim audits, professionals in other management positions and other administrative positions might also be part of the auditing process if their expertise is relevant to the claims being audited.