Final answer:
The purpose of asking general questions is not to distract the customer. The claim that certain questions are subjective and cannot be disproven using the scientific method is false.
Step-by-step explanation:
Question 1 is asking whether the statement 'As you ask general questions, are you attempting to distract the customer?' is true or false. The correct answer would be False. The purpose of asking general questions is not to distract the customer, but to gather information or engage in conversation.
In question 2b, the statement claims that Questions 3 and 4 are subjective and cannot be disproven using the scientific method, while Questions 1 and 2 can be tested using the scientific method. This statement is also False. The ability to be tested using the scientific method depends on the nature of the questions, not their order.
To summarize, the answers to the questions are: 1) False, 2b) False.