Question

Hospital's policy re-quires that all nurse managers must have a minimum of a bachelor's degree in nursing. A BSN nurse new to the hospital has recently been hired as nurse manager for the oncology unit. An RN who has worked on this unit for many years is unable to be promoted to a nurse manager position because of his educa-tional status and has been com-menting to physicians and staff, ""The new nurse manager has book sense but no leadership abilities."" What is the best ap-proach that can be used by the new nurse manager who is at-tempting to gain the trust and respect of the nursing staff on the unit?

a. Send memos to all staff except the upset nurse to invite them to a luncheon.
b. Ask man-agement to transfer the upset nurse to another unit.
c. Assign the upset nurse to committees that do not directly affect that nursing unit.
d. Acknowledge the clinical expertise of the upset nurse and clearly ex-plain the ex-pectations for teamwork and open, honest communica-tion.

Answer 1

The best approach for the new nurse manager to gain the trust and respect of the nursing staff is to acknowledge the upset nurse's clinical expertise and clearly explain expectations for teamwork and communication.

Step-by-step explanation:

The best approach that can be used by the new nurse manager to gain the trust and respect of the nursing staff on the unit is option d. Acknowledge the clinical expertise of the upset nurse and clearly explain the expectations for teamwork and open, honest communication. By acknowledging the upset nurse's clinical expertise, the new nurse manager can validate their experience and knowledge, which may help build trust. Additionally, clearly explaining the expectations for teamwork and open, honest communication can set a foundation for collaboration and foster a positive work environment.