Final answer:
The crisis management plan should be a document that specifies the actions to be taken, and by whom, if a crisis occurs. This plan serves as a guide for the organization, outlining the necessary steps and assigning responsibilities to relevant individuals or teams. It helps to ensure a coordinated and effective response to a crisis situation.
Step-by-step explanation:
The crisis management plan should be a document that specifies the actions to be taken, and by whom, if a crisis occurs. This plan acts similarly to a "break glass in case of emergency" safeguard, providing immediate steps for response. It outlines protocols, communication strategies, assigns specific roles to team members, and provides contingencies for various types of crises that could affect the organization. The structured nature of this plan allows businesses to react quickly and effectively, mitigating the impact of the crisis and aiding in recovery efforts. Having a clearly defined, accessible, and practiced crisis management plan is crucial for maintaining operations and protecting the welfare of both employees and the organization.