Question

If steps in a revenue cycle process are handled separately in sequence by individual workers, the method of organizing work is called which of the following?

a) serial work division
b) parallel work division
c) processing
d) benchmarking

Answer 1

The organization of sequential work among individuals in a revenue cycle process is termed serial work division, where each worker handles specific steps one after the other.

Step-by-step explanation:

When steps in a revenue cycle process are divided among individual workers and handled one after the other, this method of organizing work is known as serial work division. This means each employee is responsible for a specific stage in the process, and the completion of one step leads to the initiation of the next. It's characterized by a sequential flow where the system follows the same path for every cycle, ensuring a consistent approach to tasks. This is different from parallel work division, where multiple processes occur at the same time, or benchmarking, which refers to comparing one's business processes and performance metrics to industry bests or best practices.