The HelpDeskAdmin account should be logged into for assistance when a Windows user is locked out of their computer.
If a Windows user is locked out of her computer, the account that should be logged into for assistance is the HelpDeskAdmin account.
The HelpDeskAdmin account is specifically designed for providing assistance and troubleshooting to users. It has administrative privileges that allow it to perform necessary tasks to help users regain access to their computers.
Logging into the HelpDeskAdmin account will provide the necessary access and tools to assist the locked-out user and resolve the issue.