Question

Is the strategy used to gain support for a performance system that recommends creating documentation and making it available online.

a) Knowledge management
b) E-learning
c) Performance support system
d) Change management

Answer 1

The strategy used to gain support for a performance system that recommends creating documentation and making it available online is a performance support system.

Step-by-step explanation:

The strategy used to gain support for a performance system that recommends creating documentation and making it available online is performance support system.

A performance support system (PSS) is a combination of tools, resources, and processes that helps individuals improve their performance by providing timely and relevant information. By creating documentation and making it available online, the PSS ensures that users have access to the information they need to perform their tasks effectively.

For example, a company might use a PSS to provide step-by-step guides, FAQs, video tutorials, and other resources that employees can access as and when they need assistance. This not only supports their learning and development but also enhances their overall performance.