Question

3) Which of the following is true about the use of computer-based IM for brief business messages?

A) IM is fast being replaced by e-mail in most companies.
B) IM is faster than e-mail, though more complicated to use.
C) Compared to IM, e-mail has fewer problems with unwanted messages.
D) IM has fewer security and privacy problems than e-mail.

Answer 1

Instant Messaging in Business is faster than e-mail for brief business messages but can be more complex; emails often provide better security and privacy options in a professional setting.

Step-by-step explanation:

Among the options provided about the use of computer-based IM (Instant Messaging) for brief business messages, the statement that is true is "IM is faster than e-mail, though more complicated to use." Instant Messaging enables real-time communication, making it swifter for brief exchanges compared to e-mail.

However, it can be more complex in terms of managing a continuous conversation and may require familiarity with more instantaneous communication norms and user interfaces.

E-mail, on the other hand, may encounter unwanted messages but typically has more robust security and privacy protocols in a business context. It is important to remember that business e-mails should be professional and consider the potential audience beyond the direct recipient.