Final answer:
The Whitestone University failed to effectively consider communication needs in their emergency operations center planning.
Step-by-step explanation:
The factor that the Whitestone University failed to effectively consider in their planning was communication needs.
In the given scenario, the phone lines were damaged and the radios used by the emergency operations center (EOC) were incompatible with the ones on the scene. This highlights the importance of having a reliable communication system in place during emergency situations.
Having a well-functioning communication system is essential for effective coordination, prompt decision-making, and ensuring the safety and well-being of individuals involved. The failure to adequately address communication needs can hinder rescue and relief efforts, potentially leading to more severe consequences.