It is to be noted that switching form 2.4GHz to 5GHz might improve the Smart TV's Wi-Fi stability. (Option A)
Why will this switch help?
Switching from 2.4GHz to 5GHz can help to rectivy any issues with connectivity for the following reasons:
According to research, 2.4GHz band is more prone to interference than 5GHz
So by making that switch the TV will stay connect and there will be little or no interference with same.
It is also to be noted that the 5 GHz band has limited coverage but better data transmission rates.
The 6 GHz band, which is unique to the most recent WiFi standards, has the least coverage but the quickest data transmission speeds of the three frequencies.
Full Question:
Although part of your question is missing, you might be referring to this full question:
A customer has connected their Smart TV to Wi-Fi, but the TV is not able to stay connected to the network. Which of the following could help resolve the customer's issue?
- Switch from 2.4GHz to 5GHz
- Connect the TV to the Guest network instead of the main network
- Disconnect all wireless devices on the network and try again