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What are your service’s expectations regarding written and verbal communication protocols with colleagues, supervisors, senior management and external service providers? Explain how you ensure you meet these expectations.

User Boby
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In professional settings, effective written and verbal communication is crucial. Common expectations include:

1. **Clarity and Conciseness:** Clearly convey ideas with concise language to avoid misunderstandings.

2. **Professional Tone:** Maintain a professional and respectful tone in all communications.

3. **Timeliness:** Respond promptly to emails and messages, meeting reasonable expectations for communication turnaround.

4. **Adaptability:** Adjust communication style based on the audience, whether it's colleagues, supervisors, senior management, or external parties.

5. **Active Listening:** Pay attention to others' input and respond thoughtfully, showing that you've considered their perspective.

6. **Documentation:** Keep clear records of important information, decisions, and discussions.

To ensure meeting these expectations, one can:

- **Practice Effective Communication Skills:** Regularly assess and improve both written and verbal communication skills.

- **Seek Feedback:** Actively seek feedback from colleagues and supervisors to identify areas for improvement.

- **Use Collaboration Tools:** Leverage technology and collaboration tools to streamline communication and document sharing.

- **Professional Development:** Stay updated on communication best practices through training or professional development opportunities.

- **Cultural Sensitivity:** Be mindful of cultural differences that may impact communication styles and adapt accordingly.

Remember, effective communication is a continuous process of improvement, and being receptive to feedback is key to enhancing your communication skills.
User Dhanveer Thakur
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