Question

Which of the following best demonstrates good interpersonal skills?

Jericho is an IT specialist. Jericho starts his day by taking time to meditate on the previous day's activities and how those interactions may
influence his emotional health today.
Brooks works as a customer service representative. Each day he effectively communicates with and actively listens to customers. Brooks uses
his communication skills to build trust with customers and help to resolve their issues.
Each day Vanessa takes time to research the products with which she works. She takes time to read and research consumer and product
issues carefully, and then she carefully reflects on how this information can impact her that day
Kendra is an emergency room nurse. After work, she journals about the people, events, and scenarios that stood out. She then uses these
journal entries to help to reflect on her day's work

Answer 1

Answer: Brooks works as a customer service representative. Each day he effectively communicates with and actively listens to customers. Brooks useshis communication skills to build trust with customers and help to resolve their issues.

Explanation: Good interpersonal skills include communication, conflict resolution, problem solving, and active listening.