Answer:
Prepare in advance: Before the interview, Aditi should research the topic and document any preliminary questions or areas she wants to explore with the SME. This will help her have a clear agenda and objectives for the interview.
Create an interview guide: Develop a structured list of questions and topics to cover during the interview. This guide can serve as a roadmap to ensure she covers all the necessary points.
Active listening: During the interview, Aditi should actively listen to what the SME is saying. Encourage the SME to elaborate on key points and provide examples or real-world applications. Avoid interrupting and take notes as needed.
Clarify and ask follow-up questions: If Aditi doesn't fully understand a concept or needs more details, she should ask the SME to clarify or provide additional information. Asking follow-up questions demonstrates her commitment to accuracy and completeness.
Take thorough notes: Write down key points, explanations, and examples that the SME provides. Using a digital recorder or voice recording app can be useful to ensure nothing is missed. These notes will be the foundation of her technical document.
Request reference materials: If the SME mentions relevant documents, research papers, or resources, Aditi should ask for copies or links to access them later. These materials can serve as valuable sources for her document.
Summarize key takeaways: After the interview, Aditi should review her notes and create a summary of the main points discussed. This can help her organize the information and identify any gaps in her understanding.
Follow-up with the SME: If there are any unresolved questions or areas that need further clarification, Aditi should feel comfortable reaching out to the SME for additional information or clarification.
Review and verify information: Before incorporating the gathered information into her technical document, Aditi should double-check facts, figures, and technical details to ensure accuracy.
Maintain a professional rapport: Building a good working relationship with the SME is essential. Being respectful, appreciative of their expertise, and open to feedback can help Aditi establish trust and continue to collaborate effectively.