Final answer:
The correct answer is Attention to phone conversations. When being aware of the patient's general mood, it is important to pay attention to body language, tone of voice, and nonverbal cues.
Step-by-step explanation:
The correct answer is Attention to phone conversations. When being aware of the patient's general mood, it is important to pay attention to body language, tone of voice, and nonverbal cues. However, phone conversations do not provide visual cues that can indicate the patient's mood.
Learn more about Patient's general mood awareness