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Operations management is a vital part of a business’ efforts to increase effectiveness and

efficiency.
In an essay, explain with the aid of examples the 8M’s of operations management in relation to an
organisation of your choice.
Note: Please make use of in-text referencing in your essay as a means of identify and validating
points of discussion. You are required to use at least five quality sources.

User Borderless
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Final answer:

Operations management is a vital part of business, focusing on improving effectiveness and efficiency. The 8M's of operations management - Manpower, Materials, Machines, Methods, Measurements, Money, Management, and Mitigation - are crucial elements to consider. Using the example of the automotive industry, this essay explores how operations management applies to ensure skilled employees, high-quality materials, efficient methods, and effective management.


Step-by-step explanation:

Operations Management and the 8M's

Operations management is a critical aspect of business operations, aimed at improving effectiveness and efficiency. The 8M's of operations management refer to eight key elements that organizations need to consider:

  1. Manpower: the human resources required to carry out the organization's operations.
  2. Materials: the physical resources needed for production and service delivery.
  3. Machines: the equipment and technology utilized in the production process.
  4. Methods: the processes and techniques used to perform tasks efficiently.
  5. Measurements: the metrics and indicators used to assess performance and evaluate outcomes.
  6. Money: the financial resources required to support operations.
  7. Management: the leadership and decision-making processes that guide operations.
  8. Mitigation: the identification and management of risks that may impact operations.

For example, in the automotive industry, operations management entails ensuring that the right number of skilled employees (manpower) are available to operate machinery (machines) and assemble cars using high-quality components (materials). Efficient methods are developed and measurements are used to monitor performance, such as the number of defects and production cycle times. Effective management ensures that resources are allocated effectively, and mitigation plans are developed to address potential disruptions, such as supply chain issues or equipment breakdowns.


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User Vineet Goel
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