Question

Write an email to the e-retailer Nile. com informing them that the hair dryer you have purchased fromthem is defective. Request them to have it picked up from your place and refund the money you have paidfor it. Or, they can replace it with a new hair dryer from the same company.​

Answer 1

The answer provides a guide on how to professionally write an email to an e-retailer informing them of a defective product and requesting a refund or replacement as well as product pickup.

Step-by-step explanation:

Dear Nile.com Customer Service,

I am writing this email to inform you that the hair dryer I purchased from your online platform is defective.

I would either like to request a full refund for the purchase, or have it replaced by another hair dryer from the same company. I seek your assistance in arranging to pick up the defective product from my location at your earliest convenience.

Please confirm this via email and let me know the status of my refund or replacement, as well as the details of the pickup procedure.

Thank you for your attention to this matter.

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