Question

PROJECT: BUSINESS LETTERS

Here is your goal for this assignment:

Apply your knowledge of business letters to compose all three types of business letters

Business Letter #1. Type an adjustment letter. This letter will be in full block form and will have all six parts that you have studied. Use the following list of facts and specifics:



1. Address: Mr. John R. Grissom
Credit Manager
Redondo Book Store
4319 W. 190th Boulevard
Redondo Beach, CA 90277


2. Purchased an encyclopedia set
3. catalog # 320887
4. April 3, 20__
5. The encyclopedia set was delivered to your residence on April 10, 20__.
6. Volumes 7 and 12 were missing from the shipment.
7. Request an adjustment. You would like to receive the missing volumes. If the missing volumes are not available, you would like to make arrangements to have the encyclopedias returned to the store and the purchase price of $236.54 removed from your account.
8. Your account number is J21104.



Business Letter #2. Type an order letter. This letter will be in full block form and will have all six parts that you have studied. Use the following information:

1. Address: Mr. Albert Simpson
Shipping Department
Fix-It Hardware Store
328 Commercial St.
La Jolla, CA 92396


2. Merchandise: One racing seat
Two inner tubes, size 135
One can of blue touch-up paint
Five packages of replacement spokes


3. Invent your own catalog numbers and prices.
4. Give good descriptions of the merchandise.



Business Letter #3. Type a letter of application. Use all the techniques you have learned.

1. Pretend you are applying for a job as an assistant janitor at a hardware store or as a sales clerk at a department store.
2. Make up the name and address of the store as well as the owner's or manager's name.

PLS HELP AND RIGHT ALL OF THIS PLS

Answer 1

Business Letter #1: Adjustment Letter

[Full block format]

[Your Name]

[Your Address]

[City, State ZIP Code]

[Date]

[Mr. John R. Grissom]

[Credit Manager]

[Redondo Book Store]

[4319 W. 190th Boulevard]

[Redondo Beach, CA 90277]

Dear Mr. Grissom,

I am writing to request an adjustment for the encyclopedia set I purchased from Redondo Book Store. On April 3, 20__, I ordered an encyclopedia set with catalog number 320887, which was delivered to my residence on April 10, 20__.

However, I found that volumes 7 and 12 were missing from the shipment. I would like to receive the missing volumes as soon as possible. If the missing volumes are not available, I would like to make arrangements to have the encyclopedias returned to the store and the purchase price of $236.54 removed from my account.

My account number is J21104.

Thank you for your prompt attention to this matter.

Sincerely,

[Your Name]

Business Letter #2: Order Letter

[Full block format]

[Your Name]

[Your Address]

[City, State ZIP Code]

[Date]

[Mr. Albert Simpson]

[Shipping Department]

[Fix-It Hardware Store]

[328 Commercial St.]

[La Jolla, CA 92396]

Dear Mr. Simpson,

I am writing to place an order for the following merchandise:

Racing seat (catalog number R234) - $150.00

Two inner tubes, size 135 (catalog number IT135) - $12.00 each

One can of blue touch-up paint (catalog number BP678) - $8.99

Five packages of replacement spokes (catalog number RS562) - $5.99 each

I would like to have the merchandise shipped to my address as soon as possible. Please let me know if there are any additional shipping charges.

Thank you for your assistance.

Sincerely,

[Your Name]

Business Letter #3: Letter of Application

[Full block format]

[Your Name]

[Your Address]

[City, State ZIP Code]

[Date]

[Store Owner/Manager's Name]

[Store Name]

[Store Address]

[City, State ZIP Code]

Dear [Store Owner/Manager's Name],

I am writing to express my interest in the position of assistant janitor/sales clerk at your hardware store/department store. I have [number of years/months] of experience in [cleaning/maintenance/customer service/sales] and I believe my skills and experience make me a strong candidate for the position.

As an assistant janitor, I am experienced in handling [cleaning equipment and chemicals]. I am also familiar with [cleaning procedures] and can ensure that your store is kept clean and well-maintained.

As a sales clerk, I have [experience in retail/customer service/sales]. I am skilled in [product knowledge/upselling/cross-selling] and I have a proven track record of providing excellent customer service.

I am confident that my skills and experience make me a strong candidate for the position. I am excited about the opportunity to contribute to your store and to learn from your experienced team.

Thank you for considering my application. I look forward to the opportunity to discuss my qualifications further.

Sincerely,

[Your Name]