Question

3. What service organizations, private or public, would you like to see become more customer oriented? How could this case be used as a model for that organization?

Answer 1

I would like to see healthcare service organizations (both private and public) become more customer oriented. One way to use this case as a model for such organizations could be to look at how the organization addressed customer feedback and complaints, and then use that model to develop strategies for addressing customer feedback and complaints in healthcare service organizations. This could include developing customer feedback systems, as well as creating effective customer service policies and procedures.

Step-by-step explanation: