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a business letter should use a.a conversational tone. b.colloquial vocabulary. c.descriptive language. d.formal writing style.

User Kafka
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It would be D. Formal writing style. Conversational tone would be more like a personal letter, colloquial vocabulary would be something similar to a text message, and descriptive language would be best suited for a chapter from a book. Hope this helps!
User Krakos
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